Discount Tire

Allen B 2 months ago

I had an appointment on 7/24 at 3:00 for a tire leak and a rotation and balance on all four tires. The tech informed me that they found a small screw in the outer tread band and could not replace. The leak was very slow so I asked him to leave it go, and I’d replace closer to winter. He asked if I wanted to proceed with the rotation and balance, I confirmed that I did. About 30 minutes later they pulled my vehicle around, I asked the tech to confirm they rotated and balanced the tires and he said they did. I drove away and immediately notice a loud sound and something doesn’t feel right. I drive back to the shop and was greeted. This tech looked and saw that they left adhesive weights attached to the tread of my tire with double sided tape. I then asked him to show me where the tire leak was and he called another tech out to confirm. It was in the original spot that I brought it in. I questioned how this was possible and was then told they did not rotate and balance any of the tires, despite handing me a receipt showing they did and verbally confirming. At this point Discount Tire has lost my trust and despite owning five vehicles and purchasing new premium brand tires for all

Erik Asher 7 months ago

they're really good veterans discounts on tires and services here and an excellent conscientious crew. I can't highly recommend this place enough. it is the best tire place I've ever been to in the Pittsburgh area. don't sleep on it if you need new shoes for your car

Maimouna Fall 8 months ago

I was there to replace my tires this morning and their service was amazing! My appointment was in February but they called to tell me I could come in earlier if I wanted to, which was awesome. They changed the tires, answered all my questions and didn’t try to sell me any add-ons. I would 100% recommend them to anyone looking for new tires. Their warranty is also great!

David Pavel 9 months ago

They were exceptional. 10/10 would recommend. I got new wheels and tires for my Cybertruck. I wanted to downgrade from my stock 20s down to 18s from Unplugged Performance. I ordered BFG K03s from them. I did a ton of research and knew exactly what tire would fit and told them that they had to remove this brake harmonic nub from the fronts. They handled everything with extreme care. I was watching them like a hawk. They properly used the road force balancing machine and I saw them use a torque wrench for the final tightening. There was one issue with the one wheel (NOT discount tire’s fault at all. I have to contact Unplugged Performance) but they put in a basic valve stem for now until I get the replacement wheel so the TPMS will safely fit. They said that they didn’t want to force anything and I appreciated that. The other 3 wheels they said were completely fine. I felt like a VIP. They were awesome. They treated me better than Tesla treats me sometimes.

Dan 10 months ago

Always receive fantastic service. Have had multiple tires placed on my vehicles and family member’s vehicles. The staff are very nice and work hard!